Protection for Your Smartphones

Smartphones today have become an indispensable tool in our everyday life; as our primary way to communicate, work, share and collaborate. A survey conducted by Norton reveals that 53 percent of adults in India have fallen victim to mobile phone loss or theft, but despite that, only two in five Indians currently have a password protecting their devices. The imminent need for mobile protection is increasingly important with Indians having their phones lost/stolen an average of 1.5 times over the past five years.

Losing data, losing your temper

As annoying as it is to lose their mobile phones, 77 percent of victims considered the loss of contact information the worst part of the experience and also a huge inconvenience. In fact, Indian women would rather get a root canal and the men would rather drink stale milk than lose their mobile phones, the survey revealed. It is therefore not surprising that 'anger' was the single most dominant feeling expressed by victims of mobile theft.

Of the affected Indians, one in two was concerned about the exposure or loss of private information, with a whopping 74% noting that they could neither remotely lock nor wipe the phone's memory after it was lost or stolen. This could account for 82 percent finding the process of resolving the situation difficult and 90 percent finding the experience stressful.

Feeling lost, asking for help

Not surprisingly, more than half of the victims said that they were willing to pay a ransom (an average of Rs. 3,692) to resolve the situation. However, in reality victims end up paying nearly three times that amount (an average of Rs. 9,957) to resolve the situation. Despite this almost 3 in 10 Indians said that the situation was never resolved and in cases where it was resolved, 12% said that it took more than a week.

Getting help is not entirely straightforward either; despite high levels of inconvenience, adults feel that only a limited number of resources are available to help in such occasions. For most Indians, mobile providers are the main source of contact, followed by family and friends.

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